Iaya9 Terms and Conditions — Please read before use

Iaya9 (hereinafter referred to as "we", "the Platform", or "the Site") is an online Sports Betting and gaming platform operated for adult users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between iaya9 and the user.

By registering on iaya9 or using the platform, you are considered to have fully accepted these Terms and Conditions. If you do not agree with these Terms, please refrain from using the platform.

These Terms and Conditions, together with iaya9's Privacy Policy and Responsible Gaming Policy, constitute the entire agreement. iaya9 reserves the right to amend these Terms at any time, and users will be notified in advance of any significant changes.

To register on iaya9, you must provide accurate and complete personal information. Opening an account with false or incomplete details is strictly prohibited and may result in account termination.

• Only one account per person is allowed. Creating multiple accounts is prohibited.
• The name, address, and phone number provided at registration must be real and verifiable.
• Keeping your account password confidential is your responsibility. Do not share your password with anyone.
• If you notice any unauthorized access or suspicious activity on your account, notify iaya9 immediately.
• Iaya9 may request a copy of your national ID or passport at any time for identity verification (KYC).

Under iaya9's Terms and Conditions, the following eligibility requirements apply to use this platform:

• Users must be 18 years of age or older. Use of iaya9 by minors is strictly prohibited.
• Users must not reside in any country or region where online gaming is prohibited by law.
• Only individuals of sound mind and judgment are permitted to place bets on this platform.
• Iaya9 employees, their family members, or affiliated individuals are not permitted to place bets on the platform.

The following Terms and Conditions apply when placing bets on iaya9:

• Once a bet is confirmed, it cannot be changed or cancelled unless iaya9 decides otherwise at its own discretion.
• Minimum and maximum bet amounts for each event are specified on the platform.
• Iaya9 reserves the right to void bets placed at incorrect odds due to a technical error.
• Any bets linked to match-fixing or fraud of any kind will be automatically declared void.
• In live betting, odds may change in real time and iaya9 bears no liability for such fluctuations.
• Coordinated betting across multiple accounts on the same match (syndicate betting) is strictly prohibited.

Iaya9 reserves the right to accept or refuse any bet. If unusual betting patterns are detected, iaya9 may investigate and withhold payment where necessary.

The following Terms and Conditions apply to all financial transactions on iaya9:

• Deposits are currently accepted via Mobile Banking, Nagad, and Rocket. No deposit methods other than approved ones are permitted.
• Deposits are generally credited to your account within 5–15 minutes. If there is a delay, please contact support.
• Withdrawal requests are typically processed within 15 minutes to 24 hours after verification.
• KYC verification must be completed before a withdrawal can be processed.
• Withdrawals must be made to the same method used for the deposit — withdrawals to third-party accounts are not permitted.
• To combat money laundering, iaya9 reserves the right to report any suspicious transactions.

The Terms and Conditions governing iaya9's bonuses and promotional offers are set out below:

• The Welcome Bonus is available to new users only and applies once per account.
• Bonuses must generally be used within 30 days of activation.
• Each bonus is subject to its own wagering requirements, as stated in the relevant bonus offer's terms.
• Bonus abuse — such as claiming bonuses through multiple accounts — will result in immediate account termination.
• Iaya9 reserves the right to modify, suspend, or cancel any bonus offer.

Iaya9 places the highest importance on responsible gaming. As part of our Terms and Conditions, we encourage all users to play safely and mindfully.

• Users can set their own daily, weekly, or monthly deposit limits.
• A cooling-off period or self-exclusion can be activated if needed.
• If you notice signs of gaming addiction, our support team is ready to help.
• We advise against placing bets while under the influence of alcohol or drugs.

For more information on responsible gaming, please visit our Responsible Gaming page.

Iaya9 is committed to protecting your personal information. Your data is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions.

• Your personal information is never sold to third parties.
• Limited information may be shared with trusted partners for payment processing and identity verification purposes.
• All data is secured with 256-bit SSL encryption.
• You have the right to request access to, correction of, or deletion of your personal information.

For more details, please refer to our Privacy Policy page.

Iaya9 may suspend or permanently close an account without prior notice in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Registering with false information or identity fraud.
• Account hacking, fraud, or bonus abuse.
• Money laundering or any other unlawful activity.
• Operating an account as a minor.

Users may request account closure at any time. Any remaining balance will be eligible for withdrawal, unless an investigation into a rule violation is ongoing.

Iaya9 reserves the right to amend these Terms and Conditions at any time. Users will be notified in advance of significant changes via email or platform notification.

• Updated Terms take effect 7 days after they are published.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated Terms.
• Any dispute arising from these Terms will be resolved through iaya9's internal arbitration process.